Refund Policy
At MiniBaby Closet, we want you to be happy with your purchase. Please read our refund and return policy below.
1. Eligibility for Returns & Exchanges
• Items must be returned within 7 days of receiving your order.
• Items must be unused, unwashed, and in their original packaging with tags attached.
• For hygiene reasons, underwear, socks, and clearance items are non-returnable and non-exchangeable.
2. Refunds
• Refunds are issued only if the item is defective, damaged, or we sent the wrong item.
• Refunds will be made to your original payment method once we receive and inspect the returned item.
• Please allow up to 7-14 working days for the refund to be processed.
3. Exchanges
• You may exchange for a different size or style (subject to availability).
• Customers are responsible for the return shipping costs.
• We will cover the cost of sending the replacement item (first exchange only).
4. Return Process
1. Contact us at [minibabycloset99@gmail.com] with your order number and reason for return.
2. We will provide return instructions and the return address.
3. Pack the item securely and send it back within the given time frame.
5. Non-Refundable Situations
• Items returned after 3 days of delivery.
• Items that are used, washed, or not in original condition.
• Items purchased under “Clearance” or “Sweet Deal” promotions.
6. Contact Us
For any questions about our refund and return policy, please contact:
📧 minibabycloset99@gmail.com